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Delivery and shipping

We ship orders the same day if placed before 18:00 from Monday to Thursday and before 17:30 on Fridays.

Normal delivery time is 3 to 7 business days. In rural areas outside major cities, delivery may take an additional 2 to 3 days beyond the stated timeframe.

We ship with Royal Mail and Parcelforce. Free shipping is available on orders over £125 when choosing the cheapest shipping method.
Haven’t received your order yet?
You can check the status of your shipment via the link to your status page that we sent together with your order confirmation.
Here, you can also track your delivery.

If your order has not yet been shipped, it is typically because you have ordered an item that is available for pre-order. This will always be stated in your order confirmation and on your status page.

Questions about product delivery?

I have not received my package. What do I do?

If you haven't received your package, then please check if you have received a tracking email from us. If you have received an email, it means that we have sent the package from our warehouse. In your tracking email, you can find the tracking number for your package so you can follow it.

Get hold of your chosen shipment supplier if there are any irregularities in the delivery.

Also check if the item, you order is in stock or marked as "expected in stock (date)"

I need my order as soon as possible. How do I get the fastest delivery?

We strive to send your order as soon as possible. Unfortunately, we can not do anything to speed up the process, when the package has left our warehouse.

I wrote the wrong address on my order. What should I do?

Please contact us as soon as possible and we will do our best to correct the address before the order is shipped. Call phone number: +45 29 40 68 13 or write info@skisports.co.uk

My order includes items in stock and pre-order. When will you send it?
If you have placed an order that contains both items that we have in stock and items that are in pre-order, we will only send your order when all the items are in our warehouse. In other words, we send the entire order together.